Helpcentrum
Hoe kunnen we helpen?
RetLabel Studio (artists)
- Getting started in RetLabel Studio From account to your first live release in six steps.
- Release a single, EP or album The release wizard step by step.
- Free distribution to 26 stores (70/30) How RetLabel gets your music into Spotify, Apple Music, TikTok and more.
- Promo tokens: packages, receipts and your balance What tokens are, the four packages and how to change or cancel.
- Audio files and masters Which files to upload and why.
- Pitch your music to playlists and radio Choose curators by genre, send a pitch and follow the replies.
- Your wallet, earnings and payouts Stream fees, store royalties and how to withdraw.
- Artist tools: Composer and Micup Free tools for signed RetLabel artists.
- Signing, printing and downloading agreements Artist Agreement, Distribution Agreement and new versions.
- Statistics and graphs Streams, listeners, countries, sources and link clicks.
- The vocal booth: record vocals on a beat Beat, takes, editing, effects, Micup and your mix.
- Micup + the vocal booth Record on your phone, the take appears in the booth.
Veelgestelde vragen
Nothing. Uploading, your artist page, smart links and statistics are free. Paid studio services are always separate and optional.
€0.003 for every qualifying stream, starting from your 1,501st qualifying stream in total. The first 1,500 streams are not paid. Example: 10,000 qualifying streams = (10,000 − 1,500) × €0.003 = €25.50.
A stream of at least 30 seconds, not from your own account, at most 5 per listener per track per 24 hours, and not artificial. See article 7.3 of the Artist Agreement.
Your statement for a month is final by the 10th of the next month. From a balance of €10 you can request a payout; we pay within 30 days by SEPA bank transfer.
Yes, 100%. You give RetLabel a non-exclusive licence to stream your music on RetLabel only. You can release it anywhere else, and remove it at any time.
No. Music you upload is hosted on RetLabel only. If your release is already on other platforms, add the links: we build a smart link that sends listeners there, and count every click.
In your artist portal: fill in your details, read the agreement, and sign it online with a drawn or typed signature. Or download the PDF, sign it by hand and upload the scan. RetLabel countersigns and you get the PDF by e-mail.
Any time, with 14 days notice, in your portal. Your music is removed and your remaining balance is paid out.
Promo tokens are how you pitch your music to the RetLabel curator network. 1 token = 1 playlist pitch, 2 tokens = 1 radio pitch. You get them with a monthly package: €9 for 10, €25 for 30, €50 for 70 or €100 for 150 tokens (21% VAT included). Tokens you do not use stay in your account.
In your studio open Grow → Pitch to curators. Choose the release and the genre, pick playlists or radio stations in the table, and send. The pitch text and image are made for you; change them or use one of your own templates. You see every reply under Grow → My pitches.
Curators have 3 days to reply. When they do not, the pitch expires and your token comes back to your account automatically.
No. Curators decide themselves; that is what makes a playlist add worth something. You do get an answer within 3 days or your token back. When a curator declines, you see the reason, so you can pick better-fitting playlists next time.
Yes, on the Promo tokens page. A new package starts from your next month. When you cancel, the package stops at the end of the month you paid for, and the tokens you have stay.
Signed RetLabel artists have a Tools section in their studio: Composer (the circle of fifths with chords for guitar, ukulele, bass, mandolin and piano) and Micup (an Android app that turns your phone into a microphone).
