Help centre
How can we help?
Producer / DJ portal
- Getting started as a producer or DJ Profile, agreement, your first beat and your radio.
- Uploading a beat: preview, MP3, WAV and stems Which file goes where, and the 75-second preview.
- Licences, VAT and what buyers may do Free, Basic, Premium, Unlimited and Exclusive.
- Your wallet: when you get paid 83% per sale, available after 7 days, withdraw from €20.
- Hosting a radio show or DJ set Stream on your own account, RetLabel shows you live.
Frequently asked questions
The producer portal is free. RetLabel keeps 17% of every sale (that covers the payment costs too); 83% goes to your wallet. When you withdraw, RetLabel keeps a 17% withdrawal fee. You can withdraw from €20.
Seven days after the sale the money becomes available (time for refunds and chargebacks). Then withdraw by bank, PayPal, Wise, Remitly or another way; we pay within 30 days.
Yes. You keep the copyright. RetLabel sells licences on your behalf: free, basic, premium, unlimited or exclusive. With an exclusive sale the beat leaves the shop; earlier leases stay valid.
No. You set prices excluding VAT; RetLabel adds the VAT (21%) at checkout and pays it to the tax authorities.
Yes: switch on the free licence (the tagged MP3) on a beat, or set a sample pack to €0. Downloaders need a free account and can choose to share their e-mail with you.
You stream on your own YouTube, Twitch, Facebook, Kick or Mixcloud (or an audio stream). Plan the show in your portal and press Go live: your radio page, the Discover page and the feed show you live, and your followers are notified.
